07:30For small service businesses
Every customer, every booking, every reply, in one place.
Packed Day is for businesses that do the work themselves. Keep every customer on one record, let people book a time on a page of your own, and answer them from one inbox, on the web and in your pocket.
Free for 14 days. Cancel before then and you pay nothing.
07:30 · before the first appointment
14:30 · one to go
Who it is for
However your week is shaped.
Some businesses work a round and get paid on the doorstep. Others fill a diary with people who book in. Packed Day does both, in the same workspace, with the same customers.
Paid per visit
A round of customers
Window cleaners, gardeners, cleaners. Recurring visits that fill the schedule themselves, money on every visit, who owes you and the day's route.
By appointment
A diary people book into
Physios, tutors, trainers, consultants. A booking page with your open times, bookings straight into the diary, and a confirmation you send with one press.
What you get
Six things, done properly.
There is no module you have to buy later and nothing to configure for a fortnight before it is useful.
One record per customer
Contact details, what you do for them in your own words, and a timeline of every booking, message, note and task.
A schedule that keeps itself
One-off bookings, or a pattern that books itself ahead: every four weeks, the first Monday, every other Tuesday at ten.
A booking page of your own
A link people can pick an open time on. It knows your hours and what is already booked, and puts the booking straight in the diary.
Two-way messaging
Message a customer and what they write back lands in your inbox, from a link in the email. They never make an account.
Follow-ups that stay put
The quote to chase, the question to ask next time. Tasks sit against the customer they belong to until someone ticks them off.
Your words, not ours
Call them visits, appointments, sessions, jobs or calls. The whole workspace, and the phone app, says what you say.
10:15While you are out working
Let people book a time without asking you for one.
A page of your own at a link you can share. It offers the times you are actually free, from the hours you set and what is already booked. The time someone picks is held in your diary, and confirming it sends them an email they can answer.
Your booking page
A booking lands, and the time is held.
Your name on it, your colour on it, and only the questions you want asked. Two people reaching for one slot cannot both have it.
Then Dawn writes back
Your customers write back without an account.
Nobody is downloading software to tell you something has changed. Every message you send goes out as an email from your business with a link of its own: one tap, a box to type in, and what they write lands on their conversation in your inbox.
Messaging
One thread per customer, in both directions.
No sign-up, no password and nothing to install on their side, and the whole thread stays attached to the customer record, so the person picking it up next week can see what was agreed.
14:30Five down, one to go
The phone app is the same day, in your pocket.
Today’s bookings, the customer in front of you, the inbox and your tasks. Tick one done, mark it paid, tap to call, and it is on the office screen before you have put the phone away.
- Today, with who is next and what they are booked for
- Customers, bookings, tasks and notes added from wherever you are
- Who owes what, marked paid in one go, with a reminder ready to send
- The same inbox, with quick replies for what you say every day
What it costs
One price for the business. Not one per person.
Every plan is the whole product: the schedule, the booking page, the inbox, the phone app and a database of your own. What changes is how many customers you are carrying.
TeamMost take this
The office and everyone out working.
£49per month
Up to 750 customers
Established
For a book of customers that took years to build.
£99per month
Unlimited customers
14 days free on every plan. Prices exclude VAT. Billed monthly, cancel at the end of any month. See everything each plan includes →
18:00After you have gone home
The follow-up happens without you.
When a job is done, a booking lands or a visit is tomorrow, Packed Day can wait, check, and then send the message, add the task or tag them for you. Every step is checked again before it goes, so a job you undo sends nothing.
Ask for a reviewRan today
Mrs Patel marked done
Waited 2 hours
Not asked before
Sent: Leave a review
Ask for a review
Your Google review link, a couple of hours after the work, once per customer.
Day-before reminderRan today
Tomorrow at 10:00
Booking confirmed
Sent: See you tomorrow
Remind them the day before
The day and the time, from nine the morning before, so fewer people forget.
Chase unpaidRan today
Done three days ago
Still not paid
Task added: Chase T. Barker
Chase what is owed
A task on your list when a job done three days ago still isn’t paid.
Your data
Your business gets its own database.
Not a column on a shared table with everybody else’s customers in it. When you are set up, a database is created for your business alone, and that is the only place your customers, bookings and messages live. It is a harder promise to make and an easier one to keep.
Hosted in the UK and Europe. Export what you have put in, whenever you want it, in a format a spreadsheet can open.
No website yet?
We build those too.
Packed Day is made by Fabrio, a small studio building clean, fast websites for service businesses. A site we build is connected to your workspace from day one: every enquiry lands in your inbox, and anyone who books from it is in your diary.
TomorrowIt starts again, already planned
Get the week out of your head.
Tell us how you work now and we will set the workspace up with your customers already in it.